Numbers Market

Privacy Policy

Last updated: 24 February 2026

This Privacy Policy explains how Numbers Market, operated by Appdroid Limited (Company Number 09881682, VAT Number 362 602 2221), collects, uses, stores, and shares personal data when you use our website and services.

1. Who We Are

Appdroid Limited (trading as Numbers Market)
79 Praed Street, Paddington, London, W2 1NS, United Kingdom
Email: info@numbersmarket.co.uk
Billing and account support: billing@numbersmarket.co.uk

2. Data We Collect

Depending on how you use our services, we may collect:

  • Identity and contact details, such as name, email address, and phone number.
  • Order and service data, including selected number, plan, network, and delivery preferences.
  • Service provisioning data, including SIM identifiers, porting details, and activation records.
  • Billing and transaction data, including billing address and payment status.
  • Telecom usage and event data, such as call/data records and service event logs needed for billing and fraud controls.
  • Support and communication records when you contact us.
  • Technical and usage data, such as IP address, browser type, and service interaction logs.

3. Sources of Data

We collect data directly from you and from service partners involved in delivering your service, such as:

  • Wholesale service providers and network operators for activation, status, and usage events.
  • Payment processors for payment status and subscription billing events.
  • Fraud-prevention, security, and operations systems used to protect service integrity.

4. Payment Data

Card payments and card-on-file authorization are processed by Stripe. We do not store full card numbers or card security codes on our systems.

5. How We Use Your Data

We use personal data to:

  • Provide, activate, and manage your number and SIM-only services.
  • Process payments, renewals, and account updates.
  • Send transactional communications, service updates, and security notices.
  • Deliver customer support and respond to complaints.
  • Prevent fraud, abuse, and unauthorized access.
  • Detect suspicious traffic patterns, service misuse, and gateway-style abuse.
  • Support number portability and telecom regulatory obligations.
  • Comply with legal and regulatory obligations.

6. Legal Bases (UK GDPR)

Where UK GDPR applies, we process data on one or more of these legal bases:

  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Our legitimate interests, including service security and fraud prevention.
  • Consent, where required (for example, certain marketing communications).

7. Sharing Your Data

We share personal data only where needed to run the service, including with:

  • Payment processors (for example, Stripe).
  • Our wholesale provider and network/service delivery partners (for number/SIM activation and fulfillment).
  • Technology providers supporting hosting, email delivery, and operations.
  • Professional advisers, regulators, or authorities where legally required.

Where required to keep services running, resolve billing/disputes, or manage a provider transition, relevant customer records may be shared with upstream service providers and successor operators.

8. Cookies and Analytics

We may use cookies and similar technologies for core website functionality, security, and service measurement. You can control cookies through your browser settings.

9. Data Retention

We keep personal data only for as long as necessary for service delivery, legal obligations, dispute handling, and fraud prevention. Retention periods vary by data type and legal requirement.

10. Data Security

We use appropriate technical and organizational measures to protect personal data. No system can guarantee absolute security, but we continuously work to reduce risk.

11. International Transfers

Where data is transferred outside the UK, we take steps to ensure appropriate safeguards are in place as required by applicable data protection law.

12. Your Privacy Rights

You may have rights to:

  • Access a copy of your personal data.
  • Request correction of inaccurate data.
  • Request deletion in certain circumstances.
  • Request restriction or object to processing in certain circumstances.
  • Request portability where applicable.
  • Withdraw consent where processing is based on consent.

13. Marketing

You can opt out of marketing emails at any time using unsubscribe links or by contacting us directly. Transactional and service-critical messages may still be sent where necessary.

14. Children

Our services are not intended for individuals under 18, and we do not knowingly collect their data.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always published on this page with the updated date.

16. Contact and Complaints

For privacy requests or questions, email info@numbersmarket.co.uk.
If you are in the UK and are not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.